Performance, Reporting & Support
Yes. LeadTap collects data ethically and complies with U.S. and EU data privacy regulations, including GDPR and CCPA. Contacts are sourced through opt-in or publicly available B2B data. You can also scan information from a physical business card using a smartphone and enter it directly into the LeadNest database, where it’s stored and managed as part of your CRM.
LeadTap itself is an electronic business card and lead capture tool. When used with LeadNest CRM, your data is stored securely using encryption and access controls. If you are a healthcare provider in the U.S. who collects Protected Health Information (PHI), LeadNest can be configured to meet HIPAA requirements and a Business Associate Agreement (BAA) can be signed. For attorneys and other legal professionals, LeadNest also supports secure, encrypted data handling to help maintain client confidentiality. We recommend avoiding the storage of PHI or sensitive case details unless HIPAA or legal compliance features are enabled.
Your leads come directly from the people you share your LeadTap card or QR code with. If you want higher-quality contacts, focus on using your card in places and events where your ideal clients are — not in low-opportunity environments. Our support team can help you identify the best strategies and locations, and Brenda, our 24/7 Voice AI Assistant, can offer instant tips on improving your outreach.
Users report strong ROI by replacing cold outreach and manual follow-up with automated engagement. Actual results vary based on use case, industry, and contact quality.
LeadNest offers campaign tracking, email open rates, and contact activity logs. More advanced analytics are available within LeadNests dashboard for paid users.